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Public Facilitation Skills Workshop

Learning to facilitate meetings, with members of the public, special stakeholders, or internal audiences, has become a much sought-after skill for a manager in today's work environment. The demand for skilled facilitators has become even more pressing with the current push for a more consultative government and continuing efforts to engage the public in policy formulation. Increasingly, staff at the workplace also demand to be consulted before decisions are made.

An effective facilitator is one who is able, among other things, to draw out even the most silent member in a group, diffuse hostile situations in a non-threatening manner, clarify and focus discussions, and skillfully chair consultation sessions/meetings to ensure that these remain on track and achieve specific, identified goals.

And today's challenging work environment demands that everyone learns to become an effective facilitator, not only when conducting public consultations, but also at small focus group discussions, or even meetings at the office.

This interactive workshop is designed to teach these skills in a most practical manner.

At the end of the workshop, participants will increase their ability to :

• Be clear about the function of facilitation and the role of a facilitator
• Explore the core planning and delivery skills required
• Identify the range of situations in which facilitation skills are used and in which a facilitator is required
• Define and learn strategies for planning and conducting facilitation

There are currently no public runs, but do contact us at pr_academy@mica.gov.sg or 6837 9852 if you would like us to customise a session for your organisation.



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